Google review replies for HVAC, plumbing, electrical & roofing shopsEvery unanswered review is a call going to the other guy.
Rev writes a reply to every Google review in your shop's own voice — the easy 5-stars and the brutal 1-stars. You tap approve from the truck. That's the whole job.
Rev has a reply ready for your okay.
Rev's draft, in your voiceThat one's live on Google.
You're great at the work. Reviews are the part nobody has time for.
A 1-star sits at the top of your profile. No reply. Every new customer reads it before they call.
Silence reads like guilt. A calm, fair reply under it shows the next customer exactly how you treat people — and that's who they hire.
"I'll answer those this weekend." That was a month ago.
Rev drafts the reply within minutes of the review landing. Nothing waits on you remembering.
10 pm, couch, laptop, trying to sound professional to a guy who called you a crook.
Rev keeps it calm and in your voice, and never admits fault in public. You just read it and tap.
That's not a reviews problem. It's a time problem. Rev takes the typing off your plate.
Customers read your reviews — and how you answered them.
Your Google profile is the first job interview you never get to sit in on. Here's what the research says happens there.
of consumers say they're likely to use a business that responds to all of its reviews.
say generic, templated replies make them unlikely to choose a business. "Thanks for your feedback!" costs you. That's why Rev writes like you.
are unlikely to use a business that never replies to its reviews. Silence is a decision customers make for you.
only care about reviews from the last three months. Old praise fades, so you need a steady stream of new reviews.
Source: BrightLocal, Local Consumer Review Survey 2026, 1,002 US consumers.
Pick a review. See what Rev would say.
Free reply generators write the same stiff line for every shop. Rev writes like you — and knows how to handle the ugly ones.
“On time, fixed the AC the same day, cleaned up after. Fair price. Highly recommend.”
“Thank you for your feedback! We appreciate your business and hope to serve you again.”
Rev, in your voiceThanks, Linda! A dead AC in July is no joke — glad we got you cool again the same afternoon. We appreciate the recommendation, and we're a call away if you ever need us.
Why it works: It names the job and sounds like a person. The next customer reading it sees a shop that shows up fast.
“Charged me double the quote and left a mess. Won't use again.”
“We're sorry to hear about your experience. Please contact us so we can resolve this.”
Rev, in your voiceI'm sorry, Mike — that's not how we want anyone to feel about a bill. I'd like to walk through the invoice with you myself. Please call me at the shop and we'll get to the bottom of the price and the cleanup.
Why it works: Calm, no excuses, no admitting fault in public, and it moves the argument off Google. Readers see an owner who owns problems.
“Worst company ever. Never showed up and wouldn't call back.”
“We apologize for the inconvenience. We strive to provide excellent service.”
Rev, in your voiceI don't recognize this one. If we did work for you, please call me at the shop so I can look into it right away. If it was meant for another company, we'd appreciate you updating it.
Why it works: It doesn't call anyone a liar, and it tells every reader the job may not be yours. Then you flag it to Google — see our guide to getting a fake review removed.
“Good work on the panel upgrade, a little pricey though.”
“Thank you for the 4-star review! We value your feedback.”
Rev, in your voiceThanks for the honest review, Jason. We price jobs to be done once and done right, and we're glad the panel upgrade went smoothly. If anything ever acts up, call us first.
Why it works: It respects the comment without groveling or offering a discount in public — and it quietly tells readers why you cost what you cost.
Examples written to show the style. Your drafts are built from your own past replies and every edit you make.
Set it up during lunch. Then it just runs.
No software to install and nothing to learn. If you can answer a text, you can run RaveReply.
Connect your Google listing
One secure sign-in. Rev pulls in your reviews, including the ones you never got around to answering.
Show Rev how you talk
Paste a few replies you've written and add a few tone notes. Every word you change after that teaches Rev a little more.
Tap approve when a review lands
We email you when a new review comes in. The reply is already written. Read it, tweak it if you want, tap approve. It posts to Google.
Your happiest customers never leave a review. Ask every one.
The shop with more recent reviews looks busier, safer and more trusted. RaveReply makes asking a two-tap habit — and Rev answers every review that comes back.
Text or email
Send a friendly ask from your phone with ready-made messages you can edit.
QR code
Print it for the truck, the invoice and the front counter.
When the job's done
Connect your job software through a free automation tool like Make or Pabbly (about 5 minutes, once), and the ask goes out after each completed job.
The honest way
You ask everyone, not just the happy ones. That's what Google and the FTC require.
See where your town finds you — and where it finds them.
The free scan maps your Google ranking across 25 spots in your service area. Green is where you win the call. Red is where it goes to someone else. It also checks whether ChatGPT recommends you when someone asks who to call.
Scan my shop free →Real Google data. No card, no email. Up to 3 free scans a day per visitor.
One price. No setup fee. No contract.
Try everything free for 14 days. Keep it only if it earns its keep.
- A reply drafted for every new Google review, in your voice
- Your backlog of old, unanswered reviews, too (up to 50)
- Approve from your phone; it posts straight to Google
- Optional auto-send for 5-star thank-yous
- Review requests by text, email and QR code
- An email the moment a new review lands
After the first trial, Pro renews at $24/month (USD) plus any applicable tax. Cancel before the trial ends and you pay nothing. Returning users who already had a trial pay from day one. Cancel in the app anytime.
Everything in Pro, plus holiday hours set in one tap, and a weekly Google post Rev writes and publishes when you approve it (add your own job photos). One location.
For multi-location shops and agencies. Every location's reviews in one queue, each in its own voice. Three-location minimum ($57/month). How Crew works
About 80 cents a day. Less than the fee on a single service call.
Rev does the typing. You keep the final say.
Nothing posts without your OK, by default
Every draft waits for you to read, edit or skip. That's the default.
Autopilot only if you want it
Turn on auto-send for 5-star thank-yous. Two more lanes are off unless you turn them on: 4-star replies once you have approved 10 in a row unchanged, and 1-3 star replies that wait 24 or 48 hours before sending. Anything sensitive still waits for you. Pause it anytime.
No fake reviews, ever
Rev answers real reviews. It never writes reviews or games your rating.
Month to month
No annual contract, no salesperson, no "call us to cancel."
What owners ask before they start.
Will customers be able to tell a computer wrote it?
Not if it sounds like you — and that's the whole point of Rev. It learns from replies you've written and from every word you change, so drafts sound like your shop, not a call center. You read every one before it posts unless you turn on auto-send.
Is it against Google's rules to use AI for review replies?
Google's rules for replies are about what a reply says: no spam, no offensive language, no customer's personal information. Rev writes a fresh, specific reply for each review instead of pasting the same line, and you approve it. Our plain-English guide to Google's review policy covers the details.
Will replying to reviews help my Google ranking?
We won't promise that, and you should be wary of anyone who does. What replies clearly do is help the person reading your profile decide to call you instead of the next shop. Our free scan shows where you rank today, so you can watch it yourself.
What about the reviews I already have?
Rev drafts replies for your old, unanswered reviews too, not just new ones. When you connect, it pulls in up to 50 of them.
What do I do about a fake or unfair review?
Reply calmly, then flag it to Google. Rev drafts the reply; Google decides on removal. Our guides cover fake reviews and bad reviews step by step.
Do I need to install anything?
No. RaveReply runs in your phone's browser. Add it to your home screen and approve replies between jobs.
I run more than one location, or I'm an agency.
That's Crew: every location's reviews in one queue, each in its own voice, $19 per location a month with a three-location minimum. See how Crew works.
How do I cancel?
Yourself, in the app, in a couple of clicks. Month to month, no contract, no phone call.
Everything a shop owner needs to know about Google reviews.
Plain-English answers to the questions owners search at 11 pm. No signup.
Replying to reviews
Bad & fake reviews
Getting more reviews
Missing reviews & ranking
Your next customer is reading your reviews right now.
Connect your Google listing and Rev drafts replies to your unanswered reviews in minutes. Free for 14 days (card on file, $0 today).